GDPR
Privacy Policy
We encourage you to read this privacy policy carefully, as it contains important information about how we process your personal data.
1. Contact Information
Lars Tessem is the data controller responsible for processing your personal data. If you have any questions regarding privacy, or if you wish to access, amend, or delete your personal information, please don’t hesitate to contact us:
Contact Details
Lars Tessem
Evenesdalveien 229
8253 Røkland, Norway
Email: lars@saltenguidene.no
Phone: +47 466 73 790
Please do not send sensitive personal information via email.
We would like to remind you that regular email communication is unencrypted. Therefore, we advise against sending confidential, sensitive, or private information via email.
2. Key Terms
Personal data refers to information that, alone or combined with other data, can identify, locate, or contact an individual. Examples include names, phone numbers, and IP addresses.
Processing of personal data includes any handling of such data, such as collection, analysis, registration, and storage.
Data controller is the entity that determines the purpose of the data processing and which data are collected. The data controller is responsible for ensuring that your personal data are handled in accordance with applicable privacy legislation.
Learn more about privacy policies on The Norwegian Data Protection Authority’s website.
3. What Information Do We Collect?
We only collect necessary and relevant information about our current and former customers.
If you contact us (by phone, email, or contact form) with the intention of purchasing a product or service, we will store certain personal data. For existing customers, we may also store data related to joint projects and billing.
Examples of information we may collect:
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Name
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Company address / billing address
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Email address
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Phone number
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The company you represent
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Relevant industry
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Your company’s current website
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Details about the products or services you wish to purchase or have purchased
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Other relevant information or questions provided during the inquiry or purchase process
We may also collect technical data such as:
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The web address you used to access our site
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IP address and usage behavior
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Browser type, language, and operating system information
4. Purpose of Data Processing
The information we collect is used for the following purposes:
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To deliver services you have ordered, and for billing purposes (for current customers)
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To send requested offers and follow up on inquiries (for potential customers)
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To comply with legal obligations, such as accounting regulations (for current and former customers)
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To optimize our website based on the device and technology you use
We do not send marketing or promotional materials to existing or potential customers.
5. Consent for Email Communication and Follow-up
By consenting to our processing of your personal data for the purposes outlined above, you agree to the following:
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We may process your personal data in accordance with this privacy policy
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We may contact you by email or phone in order to manage our customer relationship with you
6. How Long Do We Store Your Data?
We store your personal data only as long as it is necessary for the stated purpose. Once that purpose is no longer relevant, the data will be deleted automatically.
Specifically:
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Current customers: We retain data related to your account, service history, and payment details for the duration of our business relationship.
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Former customers: We retain limited data for up to 2 years after the last interaction to respond to any follow-up questions and to allow for easy reactivation of your account.
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Potential customers: We retain inquiry data for up to 1 year after the last contact in order to follow up on offers.
If your employment with a client company ends, you are responsible for informing us so we can remove your data. If we become aware of this change, we will delete your data ourselves.
7. Who Has Access to Your Data?
Your data will be accessible only to a limited number of staff members who are either directly involved in serving you or responsible for accounting and billing.
Our accountant also has access to relevant data for bookkeeping purposes.
We do not sell your personal data to third parties.
8. Where Is the Data Stored?
Your data is stored in our cloud-based order management system.
We also have a data processing agreement in place with an IT provider that delivers services related to the operation of our website, saltenguidene.no.
9. Your Rights to Access and Deletion
You have the right to access the personal data we hold about you. You may also request that we correct inaccurate data or delete your information entirely.
If you wish to withdraw previously given consent, access your stored data, make corrections, or request deletion, feel free to contact us. We can also assist you in transferring your data if needed.
10. Cookies
Cookies are small text files placed on your device when you visit a website. We use cookies to enhance your experience on our site.
Most browsers accept cookies by default, but you can disable them if you wish. Please note that disabling cookies may impact the functionality of our website.
You can manage cookies through your browser settings. See instructions for:
Our website’s cookie banner also allows you to choose which types of cookies you consent to.
10.1 Google Analytics
We use Google Analytics to analyze visitor behavior on our website. The data stored in Google Analytics is anonymized and does not contain personally identifiable information.
This information is used solely to improve our website and services.
You can opt out of being tracked by Google Analytics. Learn how here.